Good location, but poor management and unclear responsibilities - Brand Associate Old Navy Employee Review

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Was in a good location.

Cons

Poor management that dumped responsibilities on associates that was in their job description not ours.

Explore other reviews about Old Navy

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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