No work culture - Manager Old Navy Employee Review

1.0
23 June 2019
Recommend
CEO approval
Business outlook

Pros

Loved the discount and fashion aspect. Loved our customers and helping them find what they were looking for.

Cons

The company promotes work life balance but does not practice it in the least. Expect 12 hour days, 6 days a week. If you don’t, your job will be threatened and they will actively and vocally try to push you out. There’s a major lack of coaching and inspiring at any upper management level; it’s solely brow beading and negativity. Old navy is easily the most toxic work environment I’ve ever encountered.

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Old Navy Response
6y
At Gap Inc., we work hard to promote a healthy work-life balance for all of our employees. We're disappointed this was not reflected in your experience. We will keep your points in mind as we work to drive positive change across the company. Thank you for your feedback.

Explore other reviews about Old Navy

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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