Decent part-time job, not great management - Sales Associate Old Navy Employee Review

3.0
21 Apr 2020
Recommend
CEO approval
Business outlook

Pros

50% discount on merchandise A lot of great coworkers relatively easy hours

Cons

50% discount applies only to full priced items My GM would consistently schedule outside of availability, most employees were college students and she refused to honor our availability that was based on our class schedules. Most of our management quit when she was hired, as did most of the staff. Regular customer service cons, lots of customers unhappy over things we can't control

Explore other reviews about Old Navy

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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