balancing act - Anonymous employee Old Navy Employee Review

3.0
12 Apr 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits for management, huge company, and a fun environment where you can afford to wear the clothes. Employees are sometimes allowed to buy items before the sale. Is extremely customer service focused and the company allows you to bend rules to satisfy the customer. Their technology for tracking business is great (upcoming sales, goals, overall updates). The company is trying to become more involved in the community.

Cons

The company is tight on hours & high productivity is demanded and sometimes unrealistic. They push their credit card with little incentive to the associates except the threat to fire or write them up. Moving up can be difficult you have to wait until someone is fired or quits. The company pushes activities and events with associates and management outside the workplace and it can become overwhelming .

Explore other reviews about Old Navy

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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