It's who you know, Not what you know, to advance at Old Navy. - Logistics Associate Old Navy Employee Review

2.0
19 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Excellent discounts, Music can be pretty awesome, You can fix it so you only work 1 day a month.

Cons

They hire new people all the time cutting peoples hours who have been there for years, then when the new people don't show up they call you at the last minute wanting you to come in and cover there shift. Managers are very inconsistent and petty, working at old navy is more like my years in high school. The store is very cliquey, the best way to be promoted is to brown nose management. In my opinion managers are very immature and unqualified to be in management positions. Managers ask very personal questions, even about your sexuality (which is considered prohibited harassment) Managers gossip between employees about other employees. many people have quit due to the lack of respect from management. They press the issue of ONC's which in my opinion is ridiculous, in today's economy they should be happy we have people in our stores wiling to spend there money. They offer ridiculous awards for so many ONC's you get like, you can make your own schedule or get a $5 dollar gift card. Managers ask you to do things that they wouldn't do, (hence thats why they ask you) Manager is very creepy she looks up people on social networking sites, and gossips to other co workers on what there profile says. raises are also a popularity thing, reviews are a joke. I have had several people (customers) complain about how managers treat them and talk to them or how they press them on Old navy credit cards, even when they have said no. Alot of our feed back scores that are negative are because of managers. and the end result is we don't get our .2% raises. For what we do, and what we have to put up with we should be making alot more.

Explore other reviews about Old Navy

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All