When Children run a business - Brand Associate Old Navy Employee Review

2.0
18 July 2021
Recommend
CEO approval
Business outlook

Pros

The only pro to working for this company is the 50% discount on regularly priced items.

Cons

Management acts like children. They will make fun of other employees behind their back. They choose to sit in the office and complain should they be called to the floor for something they act like it is such a chore. They will force down your throat that you need to act agressive to the customers when asking them to sign up for the credit card and navyist loyalty program and act like you are not trying when they see you talk to customers. The amount of times I have seen a manager tell a new higher that if they don't get a single ONC or Navyist they can be fired and the newbie is panicking I step in and tell them legally they can't fire you for not getting them. Which is true but this is a scare tactic that the managers at my store use to get the store and them more money so they can have the most cards. The amount of passive aggressive notes in the back are also problematic but that is for another time. In retail you deal with crazy customers you shouldn't also have to deal with toxic managers.

Explore other reviews about Old Navy

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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