Pay isn't great - Retail Sales Associate Old Navy Employee Review

4.0
6 Oct 2024
Recommend
CEO approval
Business outlook

Pros

At my Old Navy, everyone is nice including the managers and they are there to help you when needed.

Cons

The pay isn't really that great with starting at $12 per hour and after working there for a year, I make $12.61 per hour while others make a few cents less than I do. New hires have gotten paid more than I have.

Explore other reviews about Old Navy

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Nice and understanding management and team

Cons

No cons, everything was good

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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