Innovation and culture replaced by greed. - Anonymous employee Olo Employee Review

1.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and pay, and people who are very dedicated.

Cons

Olo used to be a good place to work until they were bought by a hedge fund named Thoma Bravo. Now it’s nothing but accelerating layoffs so that you can be replaced by cheaper hires offshore.

Explore other reviews about Olo

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving industry, best in class product, with a wealth of customers.

Cons

shifts in strategy that come with scaling companies, not always a negative

4.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This place isn't deserving of the sub-3 star glassdoor rating. Promise. Primarily that's driven by half a dozen layoffs from '23 - '25. And yeah that sucked. But they overhired, too. Great salary and benefits. Not a crazy hustle culture. Really kind people all around who are willing to help. Cool companies use Olo and love Olo. Positive on CEO, still. We still are better than our competition.

Cons

The layoffs were rough. Olo App feels questionable. Some products taking way too long to bring to market. As an older organization (20 years now), there's some workflows, data, information, etc that just never got updated and leads to a ton of manual work. Kind of embarrassing with what's possible w/ AI. Easy to identify who the detractors are, at a company full of positive and helpful people.

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