Not recommended - Front Desk Agent Omni Hotels Employee Review

1.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Free meals Holiday Pay Flexible Schedule Coworkers were friendly Employee discount was generous at other properties

Cons

Management will not hear your side in any situation The company does not follow its own disciplinary policies Lots of "we are a family" and "growing our garden" are pushed, but very little room for actual growth. You will move up only if they like you. Very little training is offered before you are expected to know everything. They will micro-manage you and expect every little detail to be perfect. You mess up one thing, and you're out. Lots of demands and high expectations with little pay to compensate, compared to the competition Values are not followed

Explore other reviews about Omni Hotels

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Really good place to learn new things

Cons

A lot of false promises

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The culture and hospitality I have experienced so far has been nothing short of exceptional. From the Interviewing to my first day and beyond, everyone has been very helpful and inviting. I am excited to be apart of the OMNI family.

Cons

No cons specifically but once in my department I was hoping for a bit more structure and information as to specific duties, trainings and expectations but other than that I have had a great experience and since have more information.

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