Leadership tends to show favoritism, which can be demoralizing for those who consistently go above and beyond without recognition or compensation. There is a noticeable lack of accountability for some in management positions, with limited visibility into their contributions and inconsistent standards for performance. Efforts and ideas from team members are often overlooked unless they come from “preferred” individuals. The lack of transparency in promotions and raises contributes to low morale and high turnover. As for leadership, you can tell there’s not enough bandwidth for lead store advisors and assistant store leads because there is a lack of direction, lack of actual store involvement and professional leadership from store leaders. There’s also a lot of external hiring for those top store roles while there is amazing talent within.