Needs better leadership from the top down of they invested more in their talent - Part-time Sales Advisor On Employee Review

3.0
5 July 2025
Recommend
CEO approval
Business outlook

Pros

Great discounts, uniform credits every quarter and helpful coworkers

Cons

Leadership tends to show favoritism, which can be demoralizing for those who consistently go above and beyond without recognition or compensation. There is a noticeable lack of accountability for some in management positions, with limited visibility into their contributions and inconsistent standards for performance. Efforts and ideas from team members are often overlooked unless they come from “preferred” individuals. The lack of transparency in promotions and raises contributes to low morale and high turnover. As for leadership, you can tell there’s not enough bandwidth for lead store advisors and assistant store leads because there is a lack of direction, lack of actual store involvement and professional leadership from store leaders. There’s also a lot of external hiring for those top store roles while there is amazing talent within.

avatar
On Response
8mo
Thank you for taking the time to share your feedback. Leadership is a process and we’re continuing to work on this. Being a leader at On includes ongoing training to empower managers to lead with clarity, inclusivity, and accountability. We also recognize the importance of creating open, safe channels for feedback, where everyone feels heard without fear of retaliation – something we have taken into consideration as we roll out new upward feedback processes and our annual Engagement Survey. We also recently completed a review of our compensation and benefit packages and continue to focus on rewarding our teams. Your input will help guide further improvements.

Explore other reviews about On

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

still new to retail space, so some processes have not yet been established

1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Room for growth, especially if you really go looking for opportunities. Most of the opportunities are within retail. Don’t expect to be launched into a corporate role from a retail role.

Cons

- Pay is not good. Similar retailers pay several dollars more per hour and offer better benefits. They say that the rate is competitive but having worked for several other retailers, it’s not. - Operations are a nightmare. The company has scaled too fast and has left many loose ends that are still not tied up. Good luck finding answers to any problem that comes up. Be warned that paychecks and benefits WILL get screwed up. There are so many inconsistencies that make for more work and needless interpersonal friction. - Too much information is available for the entire company to view. There are not appropriate channels built in to limit access to information based on title and responsibilities. - Company culture is fine, but not for everyone. I did not feel welcome. I would not recommend working here unless you do super well with ambiguity. This company is still running like a startup.

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