Operations - Operations On Q Financial Employee Review

1.0
5 Sept 2017
Recommend
CEO approval
Business outlook

Pros

This used to be a great place to work. Unfortunately, this is no longer the case. Since the loss of the SR VP of Operations 3 years ago, who passed away from a heart attack most likely brought on by the tremendous stress of the job and then the COO leaving last year, this company took a nose dive. The owner of the company is an egotistical jerk, the CFO is the same and together, they are like 2 kids in junior high running this business. If you are in sales, this is the place for you. If you are in operations, run for your life. This company boasts an estimated 600 employees. What they forget to mention is that at any given time, an estimated 200 employees leave this place, an estimated 1/3 of the work force. In just the last few weeks, a SR Manager resigned, a closer of 9+ years resigned, several UW staff including one that had been there 7+ years resigned, 2 in HR resigned, the list goes on and on. Management writes people up for no reason on a regular basis, micro manages to a fault, and has no clue about what it takes to actually get the job done, setting the majority of employees up to fail and then calling them sub par. I also noticed that when a negative review is written, instead of taking the review to heart and actually doing something about it, they attack with a negative nelly comment and employee sub par attack on the reviewer. I also noticed that almost immediately after a negative review, a "good" review is posted to offset any negative reviews that are made and if you notice, almost always this "good" review is by a sales position reviewer still employed at the company.

Cons

Decisions are made on whether management likes you, not if you can actually do the job. Insurance coverage is terrible with high premiums. No 401k match. Owner makes comments about having too many "mature employees " ( I guess this is the politically correct way of saying older employees) which makes insurance rates high, so cannot do 401k match, etc. Sales is always right, even when operations proves they are wrong. The majority of the sales people have no clue what they are doing, are rude and abusive and nothing is ever done about it. Managers throw you under the bus. It is basically every person for themselves in most departments.

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5.0
24 Mar 2024
Recommend
CEO approval
Business outlook

Pros

- Family feel - Not a huge company

Cons

Underwriting was sometimes tough; they would miss items in the file quite often.

1.0
6 June 2024
Recommend
CEO approval
Business outlook

Pros

The rates were competitive. Two or three support staff members were decent.

Cons

Managers did not care. Why? They found managers who were TEMU managers-- sloppy, busy, distracted, and superficially impressive. I was told I would get my old office when I joined. I joined and found out that I was told a lie after several weeks of emails and phone calls. I worked from home and struggled to find a solution. I was forced to find a monthly shoebox office... that they hardly wanted to finance. To make matters worse, the CEO was insulting to the landlord and forced them to modify the lease. They still use the EMPTY office today to pretend that they offer services in my state. Insurance is back-alley insurance that leaves you barely insured. PAY. They find clever ways to avoid paying you if you leave too early. Culture. They have a reputation in the industry now. No morals. No loyalty to employees. Disagree...and you will be blacklisted. Not in the in-crowd... and you will get no support. Database. They have desperate loan officers call your book of business when you leave, and the loan officers fake an association to the client.

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