Call It What It Is, One Depression! - Liscense Insurance Agent OneDigital Employee Review

1.0
15 May 2024
Recommend
CEO approval
Business outlook

Pros

I made some great friends at One Digital, none of whowork there any longer.

Cons

Toxic work environment, micromanagement, harassment issues, pressure to make immoral sales, poor communication, gaslighting, restrictive break policies. My time at One Digital, formerly known as HealthWorks, was overshadowed by a toxic work environment that I could no longer endure. The workplace culture was poisoned by passive-aggressiveness, with managers incessantly micromanaging every aspect of agents' work, eroding any sense of autonomy or creativity. What's even more troubling is the prevalence of harassment, particularly targeting women, which management failed to address, perpetuating an unsafe environment for many of us. In addition to the pressure to make sales at any cost, even at the expense of ethical standards which often led agents to influence elderly individuals to switch healthcare plans against their best interests. These sales were how agent made their bonus (not commission). However, this payout was not guaranteed because the plan had to be active for at least 30 days. Often times sold leads were sent to another agent within the company as an inbound clearly depicting a lack of regard for agents time & efforts. Employees were subjected to poor communication and gaslighting from management. The company also implemented a restrictive policy allowing only 30 minutes of personal time away from our desks daily, creating additional stress and anxiety in an already oppressive environment. Expressing basic needs such as time off for emergencies, family obligations, or medical appointments was met with dismissal and manipulation, further exacerbating the toxic atmosphere. Promises of improvements, such as mental health days, were made by high management but consistently brushed aside, illustrating a lack of genuine concern for employees' well-being. Furthermore, the relocation process to Willis Tower was a nightmare, with employees only being informed of the moving date the night before via email, showcasing a complete disregard for their welfare. In conclusion, I cannot in good conscience recommend One Digital as a place of employment. The toxic culture, micromanagement, harassment issues, pressure to make immoral sales, poor communication, gaslighting, and restrictive break policies overshadow any potential benefits the job may offer.

Explore other reviews about OneDigital

5.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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