Great training and helpful team leaders. - Customer Support Hero Onepilot Employee Review

5.0
9 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Friendly, helpful staff. Ready to assist and help you settle in.

Cons

Lots to take in but everything you need is easily accessible.

Explore other reviews about Onepilot

5.0
20 June 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours, fully remote and independent work, supportive leadership who go above and beyond to prepare you for the mission you are assigned for. Work/life balance is unmatched, since you create your own schedule.

Cons

Have not found any yet

3.0
25 July 2025
Recommend
CEO approval
Business outlook

Pros

Flexible (hours and modes of communication), more earning potental from efficiency, very intuitive platform, well-organized company, great collaborative culture, some decent discounts at stores if you're in Europe, quality bonus of 1/3 your pay

Cons

You are paid by ticket, so your earnings can massively vary depending on client and efficiency (in many places below minimum wage even when meeting goals), you're a contractor that may have to work with different clients under Onepilot who pay different rates (I would worry about stability)

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