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Open Dealer Exchange

Engaged employer

Good place to work - Administrative Open Dealer Exchange Employee Review

4.0
22 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Nice employee friendly culture and benefits

Cons

I don't have any cons

Explore other reviews about Open Dealer Exchange

5.0
29 June 2023
Recommend
CEO approval
Business outlook

Pros

Open Dealer Exchange has made Employee satisfaction & work life balance their focus. They want employees to feel appreciated, this manifests in ways ranging from lunches catered in, fun events, positive office culture and -importantly- willingness to LISTEN to employee feedback/ concerns. They really do walk the walk.

Cons

The company is divided into 3 business units, so the top-down messaging isn't always the same. if the CEO/ GM issues a directive that has some leeway to it (such as WFH vs WFO expectations) one business unit may see that implemented differently than another. So your experience will vary based on which business unit you are in.

3.0
18 May 2025
Recommend
CEO approval
Business outlook

Pros

Nice people. Solid compensation and benefits. Hybrid and flexible in-office policy. Chill environment. Open to making things better. Genuine efforts underway to improve the technical landscape.

Cons

ODEs current technology situation is a textbook example of technical debt and the broad challenges it presents and should be presented in universities as an example of what happens when you neglect good engineering practices in favor of quick code modifications. The current culture is one of acceptance and the message is to do what's necessary to fix things. But ongoing business decisions chill honest attempts at improvement. A skilled developer with a positive attitude will be encouraged to refactor and improve, but you will self-censor due to pragmatic concerns. Additionally, new developers are not granted admin access to their workstations, regardless of title. As a Senior I had to ping service desk to install Visual Studio updates. Installation of a Visual Studio plugin required approval from managers, directors, vice presidents, and the CTO. Once approval was granted the plugin still wasn't installed until an 8-question justification challenge was answered. This challenge came post-approval. I was asked to write a PowerShell script but was denied access to execute it during development. I tied up a senior infrastructure engineer while we did a screen share where I would edit code and say, "try now". Preexisting developers have admin access grandfathered in so there is little guidance from colleagues on how to navigate the process. A frequently heard response is "works on my machine" or "you don't have access to that?" First line management is sympathetic and makes genuine attempts to remove barriers, but if you are used to working fast and trying new and creative solutions you will find yourself swimming upstream until you are exhausted and just go with the flow.

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Open Dealer Exchange Response
1y
Thank you for sharing your honest and detailed feedback. We’re glad to hear you found value in our collaborative culture, flexible hybrid policy, and the genuine efforts underway to improve our technology and processes. We truly appreciate your recognition of the great people and strong benefits at ODE. We also recognize your candid insights regarding our legacy technology. Technical debt is a challenge in many growing tech organizations, and we agree it’s essential to address it with care and intention. We’re actively modernizing our systems and refining our engineering practices to build sustainable, long-term solutions that balance speed with quality. Your feedback around access and tooling is equally important. While security and compliance are key in our industry, we understand the frustrations these controls can create—especially for developers who thrive on agility and innovation. We're continuously evaluating how to streamline approvals, clarify processes, and empower our engineers while keeping necessary safeguards in place. Lastly, we hear your concerns about the balance between innovation and practicality. Our goal is to foster an environment where developers can not only solve problems, but explore new ideas and grow. Feedback like yours plays a critical role in that journey. Thank you again for your contributions and for helping us improve.
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