Not happy - Technical Support Analyst OpenText Employee Review

3.0
2 Nov 2015
Recommend
CEO approval
Business outlook

Pros

The pay is good. Benefits are pretty good No after hours work (unless on call or a Manager) There are many talented and intelligent people

Cons

Too many products No clear future for many products Way too much marketing focus Benefits could still be better Software development and testing for many products seem to take the back burner to marketing and sales Constant fear of layoffs Talented and intelligent people get ignored and loud jerks mostly get their way

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
26 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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