Lots of clients. You will be always busy. Schedule is overbooked and every penny is squeezed out of their employees.
Off of work at 5PM? Expect a call from the leads to do more work!
Off on PTO and you're busy with your family? Expect a call from the leads for work! Sometimes they apologize. That's nice.
Large number of customers, and even more are very small and don't spend money on anything.
Unreasonable responsibilities for pay bracket.
Favoritism. Nepotism.
Horrible bonus program and guidelines that when you do qualify, they will nickel and dime it away from you.
Shady business practices and workings behind the scenes.
Owners Mike and Don are clearly trying to raise the company's quarterly goals and numbers to inflate their company worth and trying to sell the company so they can retire.
Micromanagement.
Lead techs quit left and right. Company man and attack dog.
Only major Holiday PTO (6 days)
Long working hours, mandatory after hours. Mandatory windows updates after hours. Working Weekends. No pay or time off. You are expected to drop everything when you are called upon.