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Outsource IT Solutions Group

Is this your company?

Micromanaged , Overworked and under valued. - Field Engineer Outsource IT Solutions Group Employee Review

1.0
7 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Company boss's are not cheap and will pay for products for engineers to use and learn. Good benefits. Lot's of clients. You will be always busy. Free Coffee\Water\Soda if they have it. 1 Hour Lunch Many Nearby food choices for lunch! Some new equipment to learn with. Higher Tier engineers know their stuff and willing to help when possible. Lead Tech great assistance. Major Holidays PTO. Occasional lunch on the boss. Don the President, is very kind and generous. Monthly meetings.

Cons

Lots of clients. You will be always busy. Schedule is overbooked and every penny is squeezed out of their employees. Off of work at 5PM? Expect a call from the leads to do more work! Off on PTO and you're busy with your family? Expect a call from the leads for work! Sometimes they apologize. That's nice. Large number of customers, and even more are very small and don't spend money on anything. Unreasonable responsibilities for pay bracket. Favoritism. Nepotism. Horrible bonus program and guidelines that when you do qualify, they will nickel and dime it away from you. Shady business practices and workings behind the scenes. Owners Mike and Don are clearly trying to raise the company's quarterly goals and numbers to inflate their company worth and trying to sell the company so they can retire. Micromanagement. Lead techs quit left and right. Company man and attack dog. Only major Holiday PTO (6 days) Long working hours, mandatory after hours. Mandatory windows updates after hours. Working Weekends. No pay or time off. You are expected to drop everything when you are called upon.

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Outsource IT Solutions Group Response
9y
We appreciate your feedback. We believe in constant improvement. Closing feedback loops with former team members is a big part of that commitment. Should you ever want to provide any additional information, we are always here to listen. Thank you for taking the time to provide us with a review. We also thank you for your time with OSG and wish you the best in the next chapter of your career.

Explore other reviews about Outsource IT Solutions Group

5.0
15 May 2024
Recommend
CEO approval
Business outlook

Pros

This company is different from the rest. Their strategy to service their customers is way better than any MSP I have worked for or heard of. They take really good care of their employees. Since day 1 I asked for complete transparency and have received it. They have great pay, PTO, they pay for your certs and training for career growth, atmosphere and vibes amongst peers is great, we have monthly outings for the whole company. I personally have made so many long lasting relationships I couldn't ask for a better place to work. Oh and upper management is the best part. No matter what, they are always in your corner and will help you in anyway possible. The people over here are humble, want to help their customers and truly show their appreciation for their employees in so many different ways.

Cons

I travel a lot which is my Con but that just comes with the territory.

1
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Outsource IT Solutions Group Response
2y
Thank you for taking the time to leave a review. We are very excited to hear you're thriving at OSG, and you feel like we're doing our part!
1.0
26 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are excellent and interesting people at some of the businesses contracting OSG who may provide good faith career advice if asked in earnest.

Cons

Poor long-term prospects and career cooler, poor cost of living wage increases coupled with a desire to undervalue staff. I'm biased and hurt by their behavior, but the proof is in a revolving door of new hires.

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