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Outsource IT Solutions Group

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Outsource IT Solutions Group Reviews

3.9

76% would recommend to a friend

(28 total reviews)

Michael Ruter

72% approve of CEO

72% positive business outlook

Outsource IT Solutions Group has an employee rating of 3.9 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Outsource IT Solutions Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

28 reviews
1.0
8 Sept 2015

Operations Manager

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My immediate superior and I became great friends but now that's gone. They offer great benefits if you can work there long enough.

Cons

Its a boys club. Only 2 women work in the place and they really bad mouth one of them. They were unfair in letting me go as there was no warning, no meeting beforehand, just "i'm letting you go because I know you aren't happy and the job is never going to change". Well no one lives in my head and can tell if I'm happy or not and when you start a job where you are told from the beginning that its going to be hard and confusing and it will take 6 months or more to shadow the supervisor and learn what to do and then you are let go after 2 months, it's a little unfair. I think I asked too many questions (which sounds stupid, right?). They also put a temp kid (25 years younger than me) that they hired (bought out his temp contract) the same week I was fired into my position the afternoon I left. I left a job of 10 years to go to a place where I was told would be a place for growth and opportunity and then was fired for a job that was never going to change. Made no sense. I've never been fired from a job.... ever. Really poor supervision and management.

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Outsource IT Solutions Group Response
10y
Thank you for your feedback. We appreciate the time you took to share your thoughts with us.
1.0
7 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Company boss's are not cheap and will pay for products for engineers to use and learn. Good benefits. Lot's of clients. You will be always busy. Free Coffee\Water\Soda if they have it. 1 Hour Lunch Many Nearby food choices for lunch! Some new equipment to learn with. Higher Tier engineers know their stuff and willing to help when possible. Lead Tech great assistance. Major Holidays PTO. Occasional lunch on the boss. Don the President, is very kind and generous. Monthly meetings.

Cons

Lots of clients. You will be always busy. Schedule is overbooked and every penny is squeezed out of their employees. Off of work at 5PM? Expect a call from the leads to do more work! Off on PTO and you're busy with your family? Expect a call from the leads for work! Sometimes they apologize. That's nice. Large number of customers, and even more are very small and don't spend money on anything. Unreasonable responsibilities for pay bracket. Favoritism. Nepotism. Horrible bonus program and guidelines that when you do qualify, they will nickel and dime it away from you. Shady business practices and workings behind the scenes. Owners Mike and Don are clearly trying to raise the company's quarterly goals and numbers to inflate their company worth and trying to sell the company so they can retire. Micromanagement. Lead techs quit left and right. Company man and attack dog. Only major Holiday PTO (6 days) Long working hours, mandatory after hours. Mandatory windows updates after hours. Working Weekends. No pay or time off. You are expected to drop everything when you are called upon.

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Outsource IT Solutions Group Response
9y
We appreciate your feedback. We believe in constant improvement. Closing feedback loops with former team members is a big part of that commitment. Should you ever want to provide any additional information, we are always here to listen. Thank you for taking the time to provide us with a review. We also thank you for your time with OSG and wish you the best in the next chapter of your career.
2.0
23 June 2015

Account Executive

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly atmosphere and helpful staff

Cons

no paid vacation no raises ever no growth

avatar
Outsource IT Solutions Group Response
10y
Thanks for sharing your feedback. None of what you have shared as a con is accurate, so it's difficult for us to thoughtfully reply.
Viewing 1 - 3 of 28 Reviews

Glassdoor has 29 Outsource IT Solutions Group reviews submitted anonymously by Outsource IT Solutions Group employees. Read employee reviews and ratings on Glassdoor to decide if Outsource IT Solutions Group is right for you.