By far the best company I've worked for - Booking Administrator Outsourced Employee Review

5.0
20 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Working at Outsourced has been an incredible experience! They not only prioritize delivering top-tier services to clients but also ensure that their employees are fully supported in every way. The one that stands out is its commitment to covering all employees—whether it’s through competitive salaries, benefits, or professional development opportunities. They create a work environment that is inclusive, engaging, and growth-oriented, making it a truly great place to build a career. The leadership team values every team member, promotes a culture of collaboration, and ensures work-life balance, which is rare in the industry. If you’re looking for a company that genuinely cares about its employees while driving success for its clients, Outsourced is the perfect place to be!

Cons

Employee benefits (HMO) could have been better, sub-par pantry amenities, additional incentives for those who work onsite.

Explore other reviews about Outsourced

5.0
27 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance - Company offers a work from home setup. Strong Company Culture - Supportive leadership and teamwork. Competitive salary - Offers high salary range versus other companies in the industry. No history of delayed payroll and convertible into cash for the unused leaves.

Cons

Nothing to share at this moment.

5.0
7 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I remember the day I started working at Outsourced. My wife was about to give birth, and suddenly, they asked me to go home instead of continuing my work for the day. I was amazed—on my first day as a trainee, they allowed me to use my paternity leave, which is not a typical decision for a trainee. Thank you, Outsourced. I will never forget that.

Cons

One observation I have is that the relationship between the TL and the agents does not seem very strong. It may be beneficial to regularly check in with the agents to understand their well-being and assess their work status

1
See reviews by: Helpful|Rating|Date|All