Pros
Is there anything? Maybe the work-from-home setup, but other than that, I don't think there's anything else.
Cons
This company is very client-centered. You should trust their bad reviews more than the good ones. Almost every account has new clients, and the teams per account are extremely small—like just 1-2 people. The company has been around for a long time, but it still feels like a startup. Everything here revolves around the client. Management won’t defend you because money is their priority. No doubt, they keep repeating the same script to applicants. I wouldn’t recommend this company, especially if you’re transferring for the salary. If you’re coming from a company where you’ve worked for several years, you’ll regret it because they can fire you illegally just because the client wants it—without due process. There’s not even a one-on-one discussion with the client to address any issues, if there even are any.