11 Sept 2023
Own Company Response
2yWe agree with you that our products are great. In fact, we have over 500 five-star reviews on the Salesforce AppExchange, and over 6,000 happy customers.
We understand that recent leadership decisions may have raised your concerns, but rest assured, our leadership team is committed to making the best decisions for the company's growth and success. We are constantly evaluating our strategies and are open to constructive feedback.
The decision to reduce our workforce last year was not easy, however we handled and communicated them with empathy and transparency. We value all our employees and their contributions, past and present.
Like most SaaS companies, OwnBackup will sometimes offer a discount to a potential customer in exchange for opting for a multi-year contract. However, we never apply pressure on customers or resort to unfair tactics.
Innovation is at the core of our business, and we are continuously investing in research and development to bring amazing products and solutions to our customers. We encourage our employees to share their ideas and actively contribute to our innovation efforts.