Under valued - Anonymous employee PA Housing Employee Review

1.0
16 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Free lunch provided quarterly -Encouraged to speak up (in theory)

Cons

Significant decline in company culture and operations since new CEO joined - Unrealistic workloads and targets for staff - Removal of holiday bonuses and performance incentives - Annual reviews still required despite lack of benefits/incentives - Low staff morale and high turnover of experienced employees - Management appears inexperienced and indecisive - Lack of understanding of business model and regulatory requirements - Limited opportunities for professional growth - Disconnect between encouragement to speak up and treatment of those who do The company is facing significant challenges under new leadership. There seems to be a lack of strategic direction and understanding of core business operations. While staff are asked to take on increasing workloads, there has been a reduction in benefits and incentives. The work environment has become high-pressure with little reward for good performance. There appear to be issues with retaining experienced staff and addressing employee concerns.

avatar
PA Housing Response
1y
Thank you for taking the time to leave the review - I am really sorry that you feel like this. Please reach out to me so I can try to help or answer any questions ( jana.batchelor@pahousing.co.uk). Many thanks, Jana

Explore other reviews about PA Housing

1.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

PA does offer competitive salaries, but the cost is your mental health.

Cons

What a lovely, welcoming, supportive place this was to work 6 years ago. This has sadly now changed beyond all recognition, and the word that is banded around every day is "toxic". When you think that staff morale could not get any lower, it does. How low can it get? Front line staff are exhausted, with quite ridiculous changes made at management level (without any real thought or consultation with those doing the job, day in, day out) and implemented on a whim. Another recent restructure has seen so many valued staff members let go, while poorly performing staff have been moved into positions they are not qualified or experienced to do. This means that those who are worse affected are the tenants of PA Housing. They ultimately suffer because of poorly thought out changes by a housing association on it's knees.

1
1.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, some good staff still there

Cons

CEO is appalling he has no idea on the industry you keep threatening to leave please just go. Directors are directing in areas of the business they have no idea about and some conduct themselves in a very poor manner - unapproachable, ignorant and rude you will know who you are. The managers are managing areas of the business with no experience along with shocking people skills. The toxic environment is unhealthy and detrimental to the health and well being of staff.

3
See reviews by: Helpful|Rating|Date|All