Meh - Loan Counselor III PENNYMAC Employee Review

2.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Work from home is huge.

Cons

Not paid enough for the work done.

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PENNYMAC Response
2y
Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We are also happy to hear that you found working remotely to be a positive aspect of your experience with us. We understand that compensation is an important factor in any employment decision, and we appreciate your feedback regarding this matter. We strive to provide fair compensation to all of our employees, and we regularly review our compensation policies to ensure that we remain competitive in the market. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service.

Explore other reviews about PENNYMAC

5.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing people and great culture

Cons

My drive to work is long but its is a great place to work so it is worth the drive.

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PENNYMAC Response
6mo
Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.
1.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good cafeteria

Cons

-micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

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