Great branding but under-paid and under-supported staff, weak management - Shift Lead PERC Employee Review

The actual best co-workers I've ever had, great pay for a service-level job, decent PTO, wonderful community in the shop.

You generally have to be friends with someone who already works here if you want to get hired

The people I work with are incredible and my favorite part of the job. Genuinely get to connect with really amazing people.

Senior Management seems to have stopped caring about shops after opening 5 locations. Everyone is burnt out and underpaid from area managers to baristas.