Management Doesn't Stand Behind You - Customer Service Representative PFP Employee Review

1.0
21 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Some of the co-workers. The benefits and also how very close to work I am. I live just about 5 minutes from work. Its awesome for those dreaded snowy days.

Cons

I have been working with this company for just a short period of time and i have come to realize that you are either a favorite or hated unless you are in management. Those managers are NOT supportive unless you are liked. non management are pawns and not valued. I do my job just enough to not be on the disliked side. I am currently looking for a job after something I witnessed that was unethical. I cannot go to HR as they are of no help.

Explore other reviews about PFP

5.0
28 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great support, awesome culture, lots of ways to grow within the company, incredible mission.

Cons

Wish more people knew how important it is to have insurance and protect their families. PFP does a great job of educating but it can be hard when many customers say "no".

3.0
18 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance was great

Cons

Petty managers. Not so fair with expectations and favoritism

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