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Pacific Aviation

Is this your company?

Fun job but horrible management - LAX - Customer Service Supervisor Pacific Aviation Employee Review

1.0
26 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Good for part-timers when competent managers run the place.

Cons

If you can throw away your dignity and kiss your way up, the glass ceiling is a little bit higher. Open favoritism is currently (Fall 2014) so obvious, it makes you wonder if the manager has brain damage for not realizing the damage it is causing to employee morale. The fact that such an incompetent manager is allowed to stay despite the extremely high turn-over rate speaks volumes about the company's outlook: yes, employees are disposable. Bad choices in supervisors (due favoritism) while senior (very senior) agents are overlooked. Earning manager's favor includes going to clubs with them (Usually considered unethical for this very reason), bringing them food daily, practically sticking your face in their skirts. If you do not do this, you will not get anywhere. Warning to future applicants: This place has extremely low ethics and professionalism ends at your appearance (clean uniform, hair, etc). Management gossips about employees and shares it with everyone. The more private it is, the more likely they will spill it. This includes your private life they piece together from social networking sites (Yes, this is shocking but true). I may sound angry here, but I did not experience most of these because I take pride in professionalism (as in my relationship with my co-workers end at work). These are purely observations I made while I worked for this company. Be warned, if you try to make friends here, you (Hint: This review is of Pacific Aviation's currently largest account in LAX (C.P.))

Explore other reviews about Pacific Aviation

5.0
25 July 2025
Recommend
CEO approval
Business outlook

Pros

Get to work with different airlines

Cons

Not enough hours if you need 40 hours

4.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

easy job with manager on your side

Cons

busy, sometimes have delay flight

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