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Thank you for sharing your feedback. We appreciate your time with us and your dedication to the hospitality industry. We’re sorry to hear that your experience did not meet your expectations, and we take your concerns seriously.
At Pacifica Hotels, we strive to create a positive environment where all team members feel valued, supported, and have opportunities for growth. We recognize that there is always room for improvement and will look into your feedback regarding career progression, management support, and communication between teams.
We are committed to ensuring both our team members and guests have a positive experience, and your comments will help us improve. If you'd like to discuss your experience in more detail, please feel free to reach out to us directly at ps@pacificahotels.com.