Needs to focus on customer service & client retention - Account Manager Pedestal Employee Review

1.0
30 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Great and hardworking coworkers who do everything in their means to fulfill client services and meet expectations sold to the client. Everyone’s goes above and beyond their job description.

Cons

Services are not adaptable causing high client turnover and customer service issues. Employees are given more clients than they can appropriately serve. Clients are over promised and under delivered. Employees are made to do work like buy ads when they have no experience, but have to lie to the client like they are the professional.

Explore other reviews about Pedestal

3.0
22 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great co-workers and clients Work can be interesting

Cons

Poor pay little flexibility in working situation CEO constantly flip flopping ideas

1
4.0
27 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Good mentorship from senior management

Cons

At times can be chaotic with clients coming and going

See reviews by: Helpful|Rating|Date|All