Penguin Patch is OKAY - Sales Associate Penguin Patch Employee Review

1.0
10 July 2019
Recommend
CEO approval
Business outlook

Pros

Coworkers are nice, cash bonus if you meet monthly goal

Cons

Very shady business tactics from CEO, takes money out of your paycheck for "bonuses" without your consent. Management is very disrespectful to sales, sales are the ones who make ALL of the money for the company and are treated very poorly. Miscommunication and power struggles all throughout office. Facilities are gross and do not accommodate for 30+ female employees (employee bathroom has 2 stalls, CEO has private bathroom). During "peak season" you are required to work over 10 hours a day, no lunch break, no bathroom breaks, no breaks at all. Also during "peak season" you aren't able to take off work, even for an emergency like a death, surgery, or illness. SO CHEAP!!! Lastly, CEO states there are no opportunities for growth within the company.

Explore other reviews about Penguin Patch

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

The company genuinely cares about the people it serves. Management encourages us to resolve customer concerns with kindness and empathy, making it rewarding to know our work creates meaningful moments for families. The team is supportive, and helping customers feels appreciated.

Cons

The holiday season can be very busy, so workloads increase during peak periods. However, the team works together well to manage the higher volume.

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and customer-focused culture with quick communication and a genuine commitment to resolving issues. Employees take pride in creating positive experiences for families and schools.

Cons

Holiday seasons can be especially busy, requiring employees to manage a higher volume of customer inquiries and requests.

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