Pros
No Pros for this worst payroll company
Cons
I joined through them expecting professionalism, clear communication, and timely salary payments. What I received instead was complete mismanagement, lack of accountability, and ongoing mental stress caused by their failure to handle even basic payroll responsibilities.
Despite working weekends, holidays, and shifts that should qualify for shift allowance, there is no proper breakdown, no transparency, and zero willingness to provide clarity. None of these policies were mentioned in the offer letter. And when I tried to raise concerns, Kavitha from their team consistently deflected responsibility, disconnected calls, and failed to provide answers. When my husband stepped in to help follow up—because I was tired of being ignored—I was questioned instead of being supported.
Kavitha and the team kept blaming the client (Zensar) for everything instead of taking ownership and resolving the issue. Even when their own manager advised me to reach out for clarity, I was told to call back later with no real resolution.
This is not how professional payroll or people operations should work. Employees are not asking for favors—we are asking for what we have rightfully earned.