Stressful and Disorganized - Full Time Merchandiser PepsiCo Employee Review

2.0
20 May 2016
Recommend
CEO approval
Business outlook

Pros

The days started early, which usually meant getting out at a decent time.

Cons

No organization. Through my probationary period, I was scheduled to work other people's routes when they were either on vacation, or out sick, or whatever. I must have spoken to a different "manager" every day I worked there. You never know who you directly report to, because you have 20 different "managers" contacting you regarding various things. One of my "managers" would only contact me through email, and trying to convey accurate information was like pulling teeth. Deliveries would be up to 3 hours late, setting you behind schedule for the remainder of the day. Coworkers seemed childish, in the sense of they would leave their backstock a disaster, and I would be the one having to clean it up, on top of receiving and merchandising 6 pallets of product that was hours late to the store. I was constantly walking in on disasters, such as fry's store managers screaming at me at 4 in the morning because the Pepsi merchandiser that was supposed to receive a load there the day before, never showed up, and it was left to me to put this product away in a backstock that was already a wreck. This job is stressful, and back breaking. I dont mind the hard work, but I do mind incompetency when it comes to management. One "manager" is a young girl, fresh out of college. I had to email her an issue I was dealing with at a store, and the only reply I got was "sorry you have to deal with that lol", like this was a social media conversation. Extremely unprofessional and I expected more from a company like Pepsi.

avatar
PepsiCo Response
10y
Thank you for the review. We appreciate your feedback as providing an environment where our employees feel valued and supported is important to us.

Explore other reviews about PepsiCo

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay, schedule, team, job, and benefits

Cons

Workload, hours, store managers, turnover, and drive time

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked for PepsiCo for 10 years across four locations in Pennsylvania, Delaware, and Florida. Gained experience in multiple sales and operational roles while supporting account growth, merchandising, and customer relationships. Florida locations were especially well-operated and efficient. PepsiCo provided competitive pay, solid benefits through Keystone, and a good vacation package compared to competitors in the beverage industry. The company also offered strong sales incentive programs, earning rewards such as Orlando Magic floor seats, Pro Bowl tickets, Apple Watches, and Yeti cups for exceeding performance goals and driving sales results.

Cons

While PepsiCo promotes internal growth opportunities, many promotions and leadership opportunities appeared to favor college internship hires over long-term internal employees. In some cases, newer college-based management pushed corporate initiatives without fully understanding local market realities or account volume trends. For example, innovation products were sometimes forced into low-volume accounts where sell-through was unrealistic. Operationally, certain delivery processes could be improved, particularly with Tropicana products being stored in coolers on trucks for extended periods, which could impact product quality and increase waste. Work-life balance could also be challenging, as sales representatives commonly worked 50–60 hour weeks. Expectations from corporate leadership were often unrealistic, especially when customer representatives and drivers were expected to fully stock stores while servicing 15+ accounts per day. Experiences could also vary depending on whether locations were union or non-union operated.

1
See reviews by: Helpful|Rating|Date|All