A great place to start, no forward momentum though. - Anonymous employee Percepta Employee Review

2.0
17 Aug 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company safe place to learn and develop through personally driven growth. There are opportunities for advancement for those who are sharp and agressive. This is also a very ethical organization that does strive to treat people with respect, so I never had to worry about being asked to do anything unethical or that anyone around me was doing anything unethical behind my back. There is also one key product discount offerred to employees that is killer, you can't beat it!

Cons

This company is a small subsidiary owned by two industry giants - this factor brings it's perks, but also it's disadvantages as well. When the company's ONLY client is also also part owner of the organization it creates a strange dynamic, almost a conflict of interest. In this environment the client is the king and this client does not have any faith in Percepta to do the job well or right. This lack of trust creates a stressful environment where little forward progress is made. Bottom line, this is a B2B services provider and the company only exists in order to save the primary client money. This cost-savings is the bottom line for this client, and as long as that is achieved they could care less if Percepta makes a profit at the end of the day.

Explore other reviews about Percepta

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Cons

Compensation - Pay is low

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Percepta Response
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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