Great place for Work Oriented People - Customer Experience Specialist Percepta Employee Review

5.0
2 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The job isn't stressful You are helping people in need The customers bond with you The pay is decent Consistent job opportunities Advancement Options

Cons

Time for Case load mgmt

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Percepta Response
6y
Thank you for your work helping our customers and clients in need - your hard work is very much appreciated! Keep it up.

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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