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      Percepta

      Engaged employer

      Percepta reviews

      Toxic environment - Customer Service Specialist Percepta Employee Review

      1.0
      7 Oct 2019
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The open, cubicle free environment let’s you talk to everyone freely and personal space is nonexistent which is cool if you like getting to know people and socializing and not so much being able to focus on your work. There are TVs so you can keep up with the latest showboating for when the top dog shows up, that’s the only time it’s updated. They do work with your schedule though, that’s nice

      Cons

      Supervisors play favorites and hard work is not rewarded or acknowledged here. This place will work you like a horse and let you go faster than they can hire people to take on your workload. A bonus isn’t given based on merit its raffled off to whoever has a lucky ticket. You are not able to use your vacation time. There are no catered lunches or snacks unless you’re in upper management and they will openly eat in front of you. There is a blatant cultural divide. The CEO left, this company is a joke

      avatar
      Percepta Response
      6y
      Seeing this review is such a bummer. We are working hard day in and day out to continuously get better and improve. We just completed our first company-wide quarterly survey in Houston and are anxiously waiting to start our focus groups there to understand these things better and make more improvements as needed. Seeing you are a former employee, we do want to wish you the best in your career.

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      24 June 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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