Fantastic Place to Work and Build Skills!!! - Senior Project Manager Percepta Employee Review

5.0
2 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Recognition for a job well done! - Mgr's (direct and otherwise) are always quick to share praise for a job well done. It's meaningful and genuine as opposed to other companies where it is either missed completely, or not acknowledged. Respect for downtime - I never have to worry about will I be able to get my vacation time or will it be cut short... time off the clock is valuable and it's a very family based culture. If you travel for work, you will get home to see your family, if you're working beyond your normal hours - it had better be a good reason because that's family time. Incentives/Wages - competitive with the market and applied consistently... I enjoy what I do, and they pay me to do it. :) I enjoy getting my incentive as well, and since it's over and above my wage, it's that extra thank you that goes a long way.

Cons

There are some unique challenges with internal communications. It's not bad and certainly important word does get around - but there are areas it could be improved or made smoother and consistent. This is often true of most companies. I would like to see a better designed internal front page with more achievements noted and updated more frequently. For some departments it's hard to change from the way "we've always done it this way" but I've seen that less and less, however I now believe some of that may be client driven as well, so this isn't a big "con" certainly not a reason not to join the company.

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
4mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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