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      Percepta

      Engaged employer

      Percepta reviews

      A stepping stone. - Customer Service Representative Percepta Employee Review

      2.0
      10 Feb 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      This place is only a stepping stone to get where you really want to be in life. Work from home (pandemic reasoning).

      Cons

      Not an ideal place to grow. Clique-mentality workers and team leaders. Lot of micromanagement. Sliding schedules that are obtained in a shift bid that make it fairly impossible to keep obligations outside of work or even another job. A brutal discipline system especially if you ever have to call out that will affect you in a number way, even when applying for another position.

      avatar
      Percepta Response
      4y
      We work hard to foster a growth mentality here at Percepta - it seems like your experience was different than that. We'd like to better understand your situation so we can help make it better for the next people we hire. Please drop us a line at Percepta.hr@Percepta.com - thanks

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      24 June 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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