When you start it seems great because the trainer is amazing patient and understanding after her you’re basically on your own if customer is unhappy with roadside you get written up for it for not doing what you are supposed to even though there is a 3rd party involved you’re just in the middle also felt threatened at work and micromanaged by some supervisors they would never take sup calls you’re left with a long call time due to this high turn over rate many would quit or send disturbing emails about other supervisors they also will have you doing more than you are required because of this your schedule never changes if you work overnight good luck and working mandatory weekends tbh this position should be a $25 or more