Confusing Onboarding Process - Remote Data Entry Percepta Employee Review

1.0
20 Mar 2023
Recommend
CEO approval
Business outlook

Pros

They do offer great benefits.

Cons

They do not provide the adequate training necessary to know what you are supposed to do given the wide variety of variables that you will come across when dealing with customers as each situation is entirely different.

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Percepta Response
3y
Thank you for taking the time to share your feedback on your experience working with Percepta. We appreciate your comments, and we are glad to hear that you found our benefits rewarding. We understand that our training process can be challenging, and we acknowledge that it takes time to learn the ropes. We believe that is best done by integrating opportunities to apply what you are learning in context to reason through issues, while you are still in the classroom as well as during the time immediately after you graduate the class when you have the help of supportive peers and a caring coach. We would like to assure you that we take our employees' experience seriously, and we constantly strive to improve our policies and practices. We will look into your concerns regarding our current training program and make sure that our employees are comfortable and supported in their learning environment. Once again, we would like to thank you for your service, and we wish you all the best in your future endeavors. If you have any further feedback or concerns, please do not hesitate to reach out to us. Appreciatively, VP of Learning Design and Delivery

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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