Okay place to work - Customer Service Representative Percepta Employee Review

3.0
3 July 2023
Recommend
CEO approval
Business outlook

Pros

Work from home options $10/hr and above free 1 years salary life insurance policy with optional affordable upgrade dental and vision insurance very affordable

Cons

Raises are a joke no matter how good an employee you are, medical benefits are severely lacking in affordability often EXTREMELY high stress environment bathroom breaks are discouraged with threats of write ups

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Percepta Response
2y
Thank you for your experience and feedback with us! We appreciate your input and value your opinion. We're glad to hear that you appreciate the work-from-home options and the affordable benefits package. Thank you for your dedication and commitment to Percepta. We value your contributions and strive to create a positive work experience for you and all our employees.

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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