Pros
Dedicated team members including baristas, waitstaff, line cooks, and prep staff who work hard and support each other Staff often try to maintain a positive atmosphere despite challenges Opportunity to gain experience in multiple roles due to staffing needs
Cons
Heavy micromanagement from ownership in daily operations Expectations and tasks frequently change without clear communication Favoritism toward certain underperforming employees Communication from leadership can be belittling or delivered through raised voices Cash purchases made for the company were not reimbursed Medical bills related to a workplace injury were not paid while employed “We’re like family” messaging used while professional boundaries and accountability were lacking Inconsistent direction and shifting plans from ownership