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Personal Administrators

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Avoid - Client Manager Personal Administrators Employee Review

1.0
18 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Some of the co-workers were great. I learned a great deal about bookkeeping and QuickBooks. I kept hoping things would improve, but they didn't.

Cons

In my opinion, they're unethical. Their employee handbook violates employees' rights and they're currently under investigation with the NLRB. I heard clients gossiped about amongst staff daily. The employment turn-over rate is embarrassingly high (~50% of the office staff in 2 years). There's no transparency and everything is "secretive" when it comes to management. I wasn't even compensated 1/3 of my bill rate and any raises were real low and not discussed face-to-face (it's all done by memo) . Also, I was told during the interview process I could pick my hours from a range of 7-5:30; I found out on my first day there that was not true. My hours were 8-5; no exceptions. Health insurance is expensive.

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Personal Administrators Response
7y
There are many points made by this former employee that we would like to clarify. As a company that helps high net worth individuals with their most personal business affairs, we pride ourselves on having high ethical standards and knowing how to maintain their confidentiality. So, while it’s true that employees are bound not to discuss confidential client matters outside of work, they can and do discuss those matters within the office on a need-to-know basis in order to collaborate on serving the client. We regret that this former employee considers such talk to be “gossip.” It’s worth noting that we don’t allow unauthorized access to salary information of another employee, and it’s not right to share that information without the consent of the person involved. We pride ourselves on our Employee Handbook, which is regularly reviewed and updated by an attorney who specializes in employment law. We have no idea what this individual believes may “violate employees’ rights” and think she is mistaken; she has never brought anything of that sort to our attention. Regarding turnover, only six employees have left in the last two years. Although she’s right that health insurance is expensive, Personal Administrators does currently pay over half of the employee premium. As for picking one’s hours, we do indeed offer flexible arrival and departure time, and everyone can opt to show up between 8 and 8:30 am, then work until 5 or 5:30 p.m.

Explore other reviews about Personal Administrators

5.0
19 May 2022
Recommend
CEO approval
Business outlook

Pros

Working at Personal Administrators everyday is a joy. The team first attitude of helpful coworkers make for an atmosphere of productivity and growth.

Cons

Not all positions can work from home and it is a paper heavy workplace. Maybe some day we will go digital, although most of our clients prefer old school hard copies!

1.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I get a paycheck from this place.

Cons

Management has large egos. Senior client managers are insecure and create a bad work environment. I can’t wait to leave.

1
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