How the mighty have fallen - Store Manager Pet Food Express Employee Review

Where do I begin? First, you'd be wise to look at the reviews from last year through February 2020. You'll notice maybe 1 per month, mostly around 2.5s. Suddenly, starting February, they're all 5 stars, perfectly written, maybe 5 or 6 a month. I can tell you they are struggling to find employees, and these look like scripts written by Corporate employees. You be the judge. But I'm telling you, they're fake. People are leaving like rats from a sinking ship. It used to be fun. There was a sense of community and there was a fun culture. Then we had to all 'floor coaches, which meant we couldn't help the customers, but had to stand there with our walkie talkies on directing traffic and telling the employees what to say . Maybe we could have just been trusted to train our employees well enough to be autonomous, instead of feeling like they needed to be micromanaged this would not have been necessary. We were overworked and underpaid. We were constantly being pushed to write employees up, or move them out if they didn't meet the ridiculously high standards. If you had a great sales consultant who was happy in their role, we were coached to help move them out of they weren't planning on moving up, but who wants the headache of leadership with them? Managers hadn't gotten raises in years, because the only way to get one was to get a higher volume store or to move up, but there weren't many opportunities to move up. When there were, they hand picked their favorites, rather than opening it up to other candidates.