Pros
The people are great! You can bring your pets, and the building is spacious.
Cons
Very cliquey, management sucks, hardly any growth unless you are good friends with a manager, better pay at McDonald’s, too many parties, not enough pay raises. A lot of big changes in a short time frame, lack of communication, too many tasks to do in one day, they work you like crazy. Every now and then they’ll take you on a trip, throw a party, or do something for the employees to distract you from the hell they put you through. I would never work here again, or advise anyone to work here. Almost every good seniored agent/employee has left and they are left with crappy new people, it’s turning into a revolving door. Also, the attendance policy is crap, three strikes and you’re out no matter how long you’ve been there or how good you are, even if you had a valid reason for being late or not showing up. They lost quite a few good people because of it. Lastly, the actual policy prices (for the policies they are selling) have increased drastically and they are losing policy holders, even their own employees can hardly afford the service they’re providing.