Poor management - Host PetSuites Employee Review

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The benefits were alright. You do have to work full-time, which I suppose is standard. Flexible work hours, but you MUST be available for weekends or else management gets mad.

Cons

Poor management. Management was never consistent and make up SOPs off the fly, instead of following protocols by the handbook. Too many guest to employee ratio. You're at a risk for injuries and bites. You will be overworked if you're reliable. They also might try to con you out if your vacation hours.

Explore other reviews about PetSuites

5.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Being able to interact with animals of all breeds and make good connections

Cons

Hours depends of the seasons

3.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

-working with the dogs/cats is a great experience -most coworkers are nice -general manager is competent and kind -will give you days off if you need them -when not busy, it’s a laidback job -kennel techs don’t have to mess with customers

Cons

-pay could be better for the work you’ll do -you’ll feel gross clocking out from working with dogs all day -when busy, you’ll be overworked and will feel burnt out -some dogs can be highly aggressive. Most of them time the manager or leads will mess with them, but sometimes they’re allowed into group. When they are, they rarely respond to correction and it’ll be up to you to handle it -expect to be bit at least once -maybe this is location specific, but there is a very noticeable clique of leads and front desk workers who will make you feel unwelcome. This will especially ring true if you’re neurodivergent -be prepared to work in extreme temperatures either way

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