Animals do NOT always come first - Companion Animal Specialist Petco Employee Review

1.0
10 Nov 2008
Recommend
CEO approval
Business outlook

Pros

Entry level job. As a temporary job for high school students looking to make some summer money, this would be an okay place to look.

Cons

Any expertise in the animal field is completely overlooked - employees are 'trained' to Petco standards which are completely inadequate. Store focus becomes product oriented, not enough hours are provided to complete animal care, specialists are constantly working the register or stocking shelves, and the animal care SUFFERS. When senior management is notified of these issues (repeatedly), promises are made, but zero action is taken. Constant changes to planogram and store layout demand time and attention, and ultimately frustrate both the employees (who have to reorganize) and the customers (who can no longer find the products they're used to purchasing). High turnover rate due to emotional exhaustion.

Explore other reviews about Petco

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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