Avoid at all costs!! - Market Research Interviewer Pexel Employee Review

1.0
11 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Weekly pay and choose your own shifts .

Cons

Avoid at all costs! Rude managers, awful scripts and the dregs of the research world! THIS JOB IS A NIGHTMARE!! I have worked with research companies before and have years of customer service experience but none like pexel 🙈! Calling buisness (including hospitals and doctors surgeries in the middle of a pandemic) up to 25 times a day, continously being told no but forced to hound these poor people, who clearly do not have 25 mins to waste on a poorly worded script with terrible grammar. Rude, unhelpful managers who speak to people with a very degrading tone. Thankfully this was only a temporary role due to waiting to start a proper job. Avoid at all costs! I can safely say Pexel Research and their management staff are the most unprofessional bunch I have ever came across. It shocks me that they are even still a business and other companies affiliate with them. I don't imagine they will be around long. Never worked with such hostile, rude people.

Explore other reviews about Pexel

3.0
25 July 2015
Recommend
CEO approval
Business outlook

Pros

relaxed and laid back. you have the chance to set your own hours

Cons

unstable work life,you are working from project to project

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Pexel Response
10y
Hi there, thanks so much for your feedback! We're glad to hear that you thought the casual worker contract was a benefit. We love being able to provide a workplace that can offer such flexible hours for our employees, making working during university years or around a second job possible. Of course it works both ways though, and as you are able to pick your own hours, it also means the nature of our work can mean that less work is available sometimes (or other times, lots is available!). This can be frustrating, and we understand that. That's why we explain before, during and after training how the company works. We also encourage employees to keep their availability updated online, and show up for their shifts on time and consistently, to build reliability and trust with the project managers. If they know they can count on you, you are far more likely to be scheduled in for shifts as they become available and eventually be able to rely on a relatively regular shift pattern. It would be unfair of us to offer set contracts (although it's something we wish we could do!). That's because many of our projects run into delays or set-backs on the client's end, and are therefore our of our control. We would hate to promise someone work for a certain amount of time, only have to cancel future shifts on that project. That's why many of our employees work this position around a second job too. We hope that this explains things a little better for you and that you would consider recommending friends or family to work with us in the future.
5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, 100% remote working, friendly atmosphere amongst the teams, sometimes the projects are interesting

Cons

the work is project based, but if you perform well there is generally work available

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