Used to be great... - Anonymous employee Pie Insurance Employee Review

3.0
8 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair to say this is the best place I've ever worked. Unfortunately things have been changing dramatically in the past few months. Not your typical "startup growing pains" rather the people that have been brought in to make changes do so without regard to the people they impact.

Cons

I would say the cause and change in culture has come from the top down due to changes in SLT in the recent months. The transparency that once was, and made us feel connected to SLT, is no longer there. Felt like this was the type of caring culture that would look to repurpose people before layoffs, but that's clearly not the case given positions are just reposted after said layoffs.

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Pie Insurance Response
3y
Thank you for taking the time to share your experience working at Pie. We strive to foster a transparent culture that aligns with our company values and operating principles. Your feedback is invaluable as we work to create a positive and fulfilling work environment for all Pie-oneers. We invite you to continue the conversation with the People team and welcome the opportunity to address your feedback in more detail. Thank you.

Explore other reviews about Pie Insurance

5.0
23 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pie is mission-driven and focused on modernizing an outdated industry, giving employees the chance to build products that genuinely help small businesses. The organization embraces modern technology and design thinking, encouraging innovation, experimentation, and new ideas. Leadership is accessible and human, and the company invests in connection and community even in a remote environment.

Cons

Because Pie is growing fast, change is constant—if you need rigid structure or slow, steady routines, it may feel overwhelming at times.

2
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

I worked with many talented, thoughtful engineers who cared about building reliable systems and supporting each other. The remote environment was generally workable, and there were meaningful technical problems to solve across backend services, APIs, data quality, production support, and customer-facing workflows. I also appreciated opportunities to take ownership, mentor teammates, and work on systems that had real operational impact.

Cons

Priorities and organizational direction could shift quickly, which sometimes made it harder to plan long-term technical work or understand how career growth would be evaluated. Communication around larger company changes could have been clearer and more timely. Career progression, role expectations, and decision-making sometimes felt uneven across teams.

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