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      Plastiq

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      Plastiq reviews

      Owners and CEO Have No Idea What They Are Doing - Customer Success Manager Plastiq Employee Review

      2.0
      16 Feb 2023
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Work from home - Half Day Fridays - Get-to-know-you monthly events - Decent compensation

      Cons

      Plastiq doesn't seem to understand what it's doing or where it is going. The company will buy multiple other companies, lay off a percentage of their own staff as well as the staff of the acquired company in order to afford the buy out. Afterward they appear to make the snap decision to shutter the acquired business without explanation long after integration and onboarding has already occurred. It could be argued that they are trying to clear out their competitors, but the acquired businesses aren't direct competitors. The leaders of the company are eternally obsessed with IPO without a long term vision for the future of the product. -No 401k matching

      avatar
      Plastiq Response
      3y
      We respect you sharing your insights from your time at Plastiq. It is true in the past we’ve had to make direction shifts due to market conditions that can seem sudden, and that kind of change can seem chaotic at times. While we wish the road were less bumpy for us and others charting new paths, we are adapting and changing with the uncertain landscape as best we can given the information available to us. Thank you for your time and efforts while at Plastiq. We wish you all the best.

      Explore other reviews about Plastiq

      5.0
      27 Aug 2025
      Operations analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Smart people Exciting projects Fast paced

      Cons

      None that I can think of

      5.0
      31 Jan 2024
      Chief technology officer (cto)
      Recommend
      CEO approval
      Business outlook

      Pros

      Plastiq always had a great culture of trust, caring, ownership, curiosity, continuous learning, respect and collaboration. A team that really feels like a family and works to help each other. It's also a great turn around story of a business that constantly chased dreams and operated with millions of losses to one much more grounded and focused on building a real business that drives real customer value and turned profitable within a couple of quarters.

      Cons

      It's a very demanding place focused on driving business and customer value, which could be a con to people who just want a job and be heads down, but at same time energies others who wants to see success.

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