Perfect if you thrive on fear, ambiguity, and inept leadership - Customer Success Manager Pluralsight Employee Review

1.0
24 Jan 2025
Recommend
CEO approval
Business outlook

Pros

You've read it countless times in previous reviews - the people at Pluralsight continue to be great.

Cons

Continual leadership changes, coupled with a weaker product and an extremely competitive marketplace is continuing to make life difficult here. If interviewing within the Success org, take special care to scope out your hiring manager, as the Directors have all been replaced with 'people-manager' drones that lack any understanding of the customer journey or "why" customers buy.

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Pluralsight Response
1y
I’m sorry to hear you had a negative experience during your time at Pluralsight. We’re focused on bringing alignment across the business. We have a clear strategy designed to strengthen our product, better serve our customers, and drive long-term success in a competitive market. While I can’t speak to your exact experience, I can say that we are committed to ensuring our teams have strong, capable leaders who understand our customers and what they need to succeed. - Beckey Woodard Cole

Explore other reviews about Pluralsight

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture, Work life balance, welcoming coworkers

Cons

shifting priorities, low opportunity for growth

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great group of people to work with, and they will help you grow and advance within the company.

Cons

None that I have to mention.

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