Growth and Leadership Challenges - Anonymous employee Points North Employee Review

2.0
15 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unique market coverage (Construction, ACA), SaaS provider, Agile practices. Process-driven for results. High growth potential.

Cons

High turnover, Low drive on retention—growth challenges. Processes are continuously questioned, even when subject matter experts are attempting to lead. Passive-aggressive management style. Success celebration short-lived. Niche market.

Explore other reviews about Points North

5.0
29 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of great culture pushes, benefits, personal development focus. An amazing place to develop and grow, especially if you are ready to put in the work to earn it (but don't worry, during work hours. Work/life balance is protected and respected)

Cons

The company is evolving, in a positive way, but as it grows there have been come communication siloing pains. I have faith this is something that is going to resolve with ongoing changes.

4.0
29 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Small and growing company - true ability to see the impact of your work - Ability to try new things, influence and enhance processes & workflows - Collaborative culture, team members work together and do a great job celebrating wins - Leaders who get in the weeds and do the work alongside teams

Cons

- Growing pains of a scaling company; bumps in processes as they change and siloed communication at times - Headcount & tooling at times lag behind business needs

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