Points North Reviews

4.0

80% would recommend to a friend

(22 total reviews)
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Keith Pelatowski

49% approve of CEO

80% positive business outlook

Points North has an employee rating of 4.0 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Points North employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

22 reviews
2.0
18 June 2021

Shady practices, lack of care

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Potential for growth* Excellent coworkers and incredible teamwork/collaboration in teams between coworkers* Phenomenal growth

Cons

Absolutely abysmal pay and benefits *Potential for growth is constantly stunted by an extreme "many hats" attitude by leadership *Collaboration and teamwork is due to leadership overworking employees, not out of respect and desire to see the company succeed Extreme disconnect between leadership / employees Far too hierarchical - org chart / hierarchy exists for no other apparent reason than to add more bureaucracy Absolutely no respect for work/life balance - 10 hour days are applauded On that note - burnout is seen as a mark of pride Leadership does not provide support - employees are expected to "own" the solutions to their concerns Extreme lack of transparency - things are kept hidden and decisions are made that have wide impact without taking in to account the views/workload of the employees There is no company culture nor company mission. The only culture/mission that seems to exist is "make leadership more money" (see abysmal pay for employees) Pitiful bonus structure Claims to be "agile" while embracing only the aspects of the agile manifesto that keep the money flowing EXTREMELY high turnover due to above mentioned reasons Inconsistency with accountability - leadership claims that accountability and responsibility are important, but this only seems to be the case when an employee makes a mistake

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Points North Response
4y
Thank you for your review. We’re sorry to hear that you’ve had issues with your managers. We take all concerns very seriously. Please email me directly at ssandberg@points-north.com to discuss how we can improve.
2.0
19 Feb 2021
Recommend
CEO approval
Business outlook

Pros

People Pay is fair That's about it

Cons

Upper management stunts any progress Benefits are terrible Employees are mostly contractors High Turn Over

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Points North Response
4y
Thank you for your review. We appreciate your opinion and are always looking to improve. We are continuing to improve the overall employee experience by conducting a benefits survey to understand what benefits are valued that we can improve as well and converting our contractors to employees. Our turnover rate has continued to decrease with this as well as continuing to improve our recruiting process. Through this we have also been able to hire team members who value collaboration and bring new ideas to continue to improve Points North every day. If you have any additional concerns that you would like to be addressed, please feel free to contact.
1.0
5 May 2022

Poor Management

Recommend
CEO approval
Business outlook

Pros

Great co-workers willing to step up to get the job done.

Cons

Ownership puts his ego above taking care of employees. He interjects himself into meetings that he has no business being in, and argues with others within the meeting.

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Points North Response
4y
Thank you for taking the time to write a review. Your feedback is greatly appreciated. We will take this directly to the Leadership Team to discuss and identify appropriate next steps.
Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Points North reviews submitted anonymously by Points North employees. Read employee reviews and ratings on Glassdoor to decide if Points North is right for you.